Karan Kapoor
Computer Science Graduate 🎓
Computer Science Graduate 🎓
As a Computer Science graduate with a 2:1 degree from Aston University, I believe I've gained excellent communication skills that will benefit me in various work scenarios. Through diverse roles in administration and labour, I have gained the ability to adapt to any given role. My experience as a server administrator while studying has sharpened my ability to adapt quickly, manage time efficiently, and work effectively in teams. I take pride in my strong analytical and problem-solving skills, honed through both my career and education. I am passionate about technology and continuous learning and am confident that I can incorporate these skills to be a valuable asset to any organisation. I look forward to applying and developing my skills to new challenges within a professional work environment.
- Manage and administrate numerous servers open to hundreds of members for over 2 years.
- Knowledgeable within the field on how to handle/create bots and various other things which I have to apply my technical skills to be able to complete my tasks.
- Delegate tasks to the administration teams to ensure they monitor and mitigate any potential risks or threats.
- Provided exceptional customer service by resolving inquiries and complaints efficiently
- Utilised strong communication skills to build rapport and deliver clear solutions.
- Demonstrated proficiency in using company systems to manage customer accounts and interactions.
- Collaborating with team members and supervisors to improve customer service processes and contribute to a positive work environment.
- My dexterity had improved as I had to focus on my strong hand-eye coordination to be able to minimise errors and increase overall productivity to meet and surpass Amazon's staff demands.
- Due to most of my time at Amazon being unsupervised I had to hold myself accountable to targets, finish tasks on time and do quality work.
- Explored a career path that helped me develop new skills and build professional relationships.
- Participated in collaborative problem-solving whilst working on a new house build, which further increased my confidence.
2.1 - BSc Computer Science
1 Advanced Level and 3 BTEC'S - Mathematics, Business and Information Technology
10 GCSE's - Including Mathematics and English